What does an operations and technology consultant do?

An operations and technology consultant evaluates existing parking systems, operational workflows, user experience, and technology infrastructure to identify opportunities for improved performance, efficiency, and long-term functionality.

How can parking technology improve facility operations?

Parking technology can help improve access control, payment processing, occupancy visibility, traffic flow, reporting capabilities, and operational efficiency while supporting a more seamless experience for users.

What types of parking technologies are commonly used today?

Common parking technologies include parking guidance systems, mobile payment platforms, access control systems, license plate recognition, occupancy monitoring, reservation platforms, and electric vehicle charging infrastructure.

What is a parking operations assessment?

A parking operations assessment evaluates how a parking facility functions on a daily basis. Assessments may review circulation, staffing, revenue collection, access control, technology systems, maintenance procedures, and customer experience.

How do parking consultants evaluate technology systems?

Parking consultants evaluate system functionality, operational performance, integration capabilities, reporting tools, maintenance considerations, scalability, and alignment with the facility’s operational goals and user needs.

How can operations and technology improvements enhance customer experience?

Operational and technology improvements can help reduce congestion, improve wayfinding, simplify payment processes, speed up entry and exit times, and create a more efficient and user-friendly parking experience.

What is license plate recognition technology in parking?

License plate recognition technology uses cameras and software to identify vehicles entering and exiting parking facilities. These systems can support access control, permit management, automated payments, and operational reporting.

Why is technology planning important for parking facilities?

Technology planning helps ensure parking systems remain adaptable, functional, and aligned with operational needs as user expectations, mobility trends, and parking technologies continue to evolve.

Why should operations and technology be evaluated together?

Parking operations and technology systems are interconnected. Evaluating them together helps organizations identify inefficiencies, improve performance, support operational goals, and make more informed long-term investment decisions.

Operations & Technology

At Walker, we apply our decades of experience as leaders in the parking industry to help you make the most of your assets.

Contact A Operation & Technology Professional

Operations & Technology

Walker’s skilled team of parking operations and technology consultants are here to guide you from start to finish. We combine the latest technologies, emerging trends, and proven solutions with local knowledge. Our extensive, proprietary database of revenue and expense projections is based on thousands of studies performed over decades on projects like yours.

Many of our staff are experienced former public and commercial parking operators. They provide firsthand expertise and best practices in the development of curb management plans, parking facility operational audits, parking operator RFPs, operational policies and practices reviews, parking enforcement recommendations, and parking technology plans.

What we support.

Operations & Technology services

Operations

Operational Audits & Plans

Review parking operations, staffing, revenue controls, workflows, and customer experience to identify practical improvements.

Parking Operator RFPs

Support RFP development, proposal review, operator comparison, procurement strategy, and contract considerations.

Valet Parking Plans

Plan valet circulation, queueing, staffing, loading, guest arrivals, and overall operational flow.

On-Street Enforcement and Policy

Evaluate enforcement strategies, curb regulations, compliance approaches, and public parking policy impacts.

Curb Management

Assess curbside activity, loading needs, user conflicts, access demands, and mobility priorities.

Technology

Selection

Evaluate parking technologies, vendors, integrations, system requirements, and long-term scalability.

Design Implementation

Support system design, implementation planning, equipment coordination, testing, and rollout.

Security Review

Review access controls, monitoring systems, operational technology, system vulnerabilities, and related security considerations.

Connected Experts

People who know what to look for.

Walker’s strength comes from specialists who understand the details, the tradeoffs, and the decisions owners need to make next.

Andrew Baglini

Parking and Mobility Consultant

Chicago (Loop), IL

Andrew Vidor

Principal/Director of Planning, Operations, and Technology

Salt Lake City, UT

Beth Mercer

Analyst

Tampa, FL

Brian McGann

Senior Consultant

Salt Lake City, UT

Carolyn Krasnow

Vice President/Managing Principal

New York, NY

David Lieb

Principal | National Director of Higher Education Mobility Planning

Denver, CO

Erik Nelson

Principal and Director of Operations and Technology Services

Chicago (Loop), IL

Geoff Posluszny

Parking Technology and Operations Specialist

Charlotte, NC

Jeremy Greenwald, AICP, TDM-CP

Parking and Mobility Consultant

Atlanta (East), GA

Jim Corbett

Director of Planning and Operations Services

Charlotte, NC

John Dorsett

Senior Vice President

Fort Lauderdale, FL

Jon Martens

Senior Consultant

Indianapolis, IN

Operations & Technology

Related News & Articles

Articles News Consultants Corner with John Dorsett – 5 Year Approach to Protecting Your Parking Investment

You have a lot invested in your parking assets. Parking can be capital intensive and represents a significant investment for owners. In light of…

November 10, 2015

Culture Headlights Walker Headlights: Steffen Turoff

You know the kind of person that when you first meet him/her you immediately want to befriend? One that has a contagious smile and positive disposition? If…

August 20, 2015

Culture Headlights Walker Headlights: David Lieb, Parking Consultant

This month Walker Headlights are shining on one of our newest Parking Consultants, David Lieb. David joined our Denver office and Consulting Resource Group…

June 16, 2015

Articles News Jonathan Wicks Interview – ParkingExec Newsletter

Q&A with Jonathan Wicks of Walker Parking Consultants By Suzannah Rubinstein with SpotHero (as appeared in ParkingExec Newsletter) We recently interviewed Jonathan Wicks of Walker…

April 14, 2015

News Walker People Two Walker employees earn the CAPP credential

Congratulations to Jon Martens (parking consultant out of our Consulting Resources Group) and Neill Hurley (parking consultant - car park management systems out of…

June 20, 2014

Culture Headlights Walker Headlights: Jonathan Wicks September 27, 2016

Connect with Walker

Comments

This field is for validation purposes and should be left unchanged.

Name(Required)

First Last

Email(Required)

Enter Email Confirm Email

Phone(Required)

Address(Required)

City State / Province / Region Country

Your Message(Required)

Tell us a little about your project, challenge, or question, and we’ll make sure your message gets to the right team.

CAPTCHA

Operations & Technology

Operations & Technology

What we support.

Operations

Operational Audits & Plans

Parking Operator RFPs

Valet Parking Plans

On-Street Enforcement and Policy

Curb Management

Technology

Selection

Design Implementation

Security Review

Connect with Walker

Questions about Operations & Technology